By aidan on Tuesday, December 17, 2002 - 09:49 am:

johnbear, the FAQ at http://www.wingmanteam.com/faq.htm has the recommended step to verify axis performance. I have passed on your email to our qa manager to see if he wants to follow up with you to get more info.
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Verifying Axis Performance
If a device is an "Auto-calibrated" device see the "Auto-Calibrated Devices" topic for more background information.

If a device is a "User Calibrated" device, then ensure the device is correctly calibrated. To calibrate the controller, go to the control panel settings page, click the "Calibrate" button, and follow the calibration instructions. See the "User Calibrated Devices" topic for more background information.



To verify the axis performance of a device there are some things to consider :-

Examine the movement in the control panel test page. The on-screen axis display should move smoothly in response to actual movement of the axis on the device. It is important to verify the functionality of the axis in the game controllers test page. It can be very hard to judge the operation of an axis in a game as games may do variety of game-specific processing/filtering/averaging on the data from the joystick.

Do you see "jitter" in the movement of the axis? This could indicate noise in the power supply of the host PC. For USB devices you may be able to make the device immune to the host PC power supply by connecting the device through a powered USB hub.

If the on-screen axis display does not move smoothly in response to actual movement of the axis on the device then it is possible there is hardware problem. If you suspect a HW problem with the device it is recommended to check the performance of the device on another system to confirm if a hardware problem does indeed exist. You should also refer to the "Customer Support" area of www.logitech.com for details on product return/exchange.

Windows™ stores some device specific data in the registry that determines the normal operating range of the device. We've seen a small number of instances where this data has been corrupted in the registry ... in this case the "Clear Calibration" utility can be useful to recover the original default settings. Refer to the "Clear Calibration" utility readme file for details.

By Johnbear on Monday, December 16, 2002 - 07:40 pm:

~S~
My name is Johnbear. I have gone thru 2 sticks now. This being my 3nd since feb of 2002. Same thing is happening to me now as the before. When flying cfs my stick wants to act very jittery, when i calibrate it, when you are on the x for the stick it wants to jump to the left. the center point is down and to the left. I have reinstalled the software 3 times now and still the same thing. I dont understand why this is happening again. Also when i try to update it never makes a connection in the software but it sounds to me like its not a software problem. 4.11.328 is the version i am running. I was told by a friend that he seen a site that had a step by step instruction on how to clean it, says there is a problem with something getting in there and building up till it has the wrong sig? please help. i like the stick better then a sidewinder but im getting frustrated in it and i know they are not having this trouble and im felling like moving on. I really dont want to but this will be my 3rd stick in a year. please help me.